• (09) 442 4064
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    ADDRESS104 Wairau Road, Glenfield, Auckland.

FAQs

FAQs


How do I get a quote?

To get a price to repair your wheel, you can either;

Come and show it to us at our workshop - 104 Wairau Road, Glenfield, Auckland.

Or you can use the request a quote button at the top of the page, or email a photo showing the entire wheel to info@wheelfixit.co.nz

We cannot provide a price without seeing your wheel no matter how minor the damage is.

How much does wheel repair cost?

Repair price depends on many factors but will usually be around $150+gst for painted wheels. 

Specialist paints such as shadow chrome usually range from $180-$300+gst. 

Machined face, and polished wheels usually range from $50-$300+gst. 

Structural repairs such as cracks and buckles need to be priced on an individual basis.

We always confirm the price before any work is undertaken.

What factors affect repair cost?

Labour is the biggest factor and is dependent on:

  • Extent of damage to the wheel 
  • Type, size and style of wheel 
  • Number of wheels to be repaired at the same time
What payment options do you have?

Payment in New Zealand dollars is required at the completion of the job. 

We accept Eftpos, Visa and Mastercard.

How long do repairs take?

One of the main benefits of our service is that you are not without your car for days.

Depending on the type and extent of damage, you can expect to have a couple of wheels repaired before lunch while you are at work or at home. If the set of four need repairing, you will be able to drive home after work. Most of the work done at our workshop is also completed on the same day unless stated otherwise.
What do I need to do?

Nothing, keep your hands clean, simply phone or email us for a quality job. And pay us when we’ve put your renewed wheels back on.

What can I do to look after my wheels?

Keep your wheels clean. Never use acidic cleaners. Stay away from kerbs or other raised obstacles and potholes.

Where can you repair wheels?

Either at our workshop, or at your place. Our mobile repair workshops need to park outside, with no height restriction (they are 3m tall), somewhere flat, and within 30m of a powerpoint. Most homes are suitable for this and lots of work places too. We cannot work in underground carparks etc.

Does cold or wet weather matter to your repair?

No, we work in a fully enclosed mobile workshop. And we use fast-drying paint which we bake for rapid drying. (If it’s cold and wet, we may not whistle as much when we remove and replace the wheels though!)

Are my wheels worked on in the open air?

No. We have a mobile wheel workshop fully equipped including an enclosed filtered spray booth. This means a dust-free finish and no over-spray outside.

Will my wheels look like new?

Yes, sometimes we can even improve on the factory appearance. Usually though we are asked to repair curb damage only but others require a full restoration including all stone and wheel spanner chips.

How does your work compare to the original factory finish?

While we can make your wheels look like new, we do not profess that our repairs are the equivalent of a brand new wheel. No repaired wheel will ever be quite as good as the original product. Even a total remanufacturing process cannot restore a damaged wheel to original factory specs. This is the same when repairing and repainting body work on a car. Body shops (and wheel repair shops) use refinish techonology, which while made by the same companies who supply paint to the car manufacturers, refinishing uses different products and processes to recreate the factory finish/look without the need for large production line assemblies which would make one off or small repair runs uneconomical for the customer.

Why do you remove the wheel?

We believe in quality repairs and not a quick cosmetic cover-up. (Cheap repairs never last long and can look terrible in just a few months). To successfully complete a quality repair the wheel must be removed so that the tyre can be dislodged to enable machining and preparation of the wheel and then importantly, it can be painted in an enclosed area. In some cases where people have repaired wheels still on the vehicle, we have seen spray paint cover the brakes and steering components of the car.

Why do you dislodge the tyre from the rim?

We don’t take shortcuts. We renew the whole wheel and without dislodging the tyre there is a small part of the wheel that cannot be successfully repaired and repainted. We seal the whole face of the wheel with an even coat of 2 pot lacquer that goes right over the rim.

Will I need to rebalance my wheels?

Not usually. However, if the wheel requires extensive machining, eg straightening, or is chemically stripped, the tyre will need to be removed and refitted and then rebalanced. We do all this for you.

Do you repair wheels on utes and four wheel drives?

Yes. We repair all alloy and mag wheels for all makes and models of vehicles.

Are you fully insured?

Yes. We have specialist insurance for motor trades and public indemnity insurance.

What makes you different from other wheel repair companies?

Our commitment to quality workmanship and customer focus makes us second to none. As well as having the largest wheel repair factory in New Zealand, fitted out with state of the art technology like CNC lathes and down draught temperature controlled spray booths, we also have the most extensively equipped mobile wheel repair units operating in New Zealand. These units are purpose built with a fully enclosed spray booth and paint baking facility and are equipped with the exclusive patented Wheel Doctor machinery. This enables us to undertake most repairs on site and importantly, on the same day. (This does not always mean the day you call us.) We are the only repairers to offer both workshop and mobile repairs.

Can you do shadow chrome?

Yes. We can also change the colour of your wheels to any colour you choose.

Is your work guaranteed?

We will redo your wheel at no extra cost if you are not completely satisfied with the finished result. 

We further guarantee that our repairs shall be free from defects in materials and workmanship when properly used under normal operating conditions for a period of one year from date of repair. Wheel Fix It agrees to repair, free of charge, except for transportation or any other expenses caused by the defective wheel, any wheel which after examination, shows failure in normal use and service due to defects in materials and/or workmanship. All defective wheels must be returned to Wheel Fix It's offices for inspection. Wheel Fix It will not be held responsible for any consequential loss arising from any cause whatsoever. This guarantee does not cover later damage to wheels resulting from events outside our control - eg, improper care, lack of maintenance, accidents, stone chips, driver error, off-road use, use of incorrect cleaners etc.

Copyright © 2017 Wheel Fix It. All rights reserved.

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